Why Tritan?

Tritan™ is a game changer in the plastic space.  Developed by Eastman, it offers all round excellence where it counts; food safety, durability, clarity and chemical resistance so it won't absorb odours.  Also, you can pop it in the dishwasher at the end of each day. Click here to learn more Safety Testing | Tritan | Eastman

Are SWIGGEE bottles safe for infants?

Yes.  Safety is paramount at SWIGGEE HQ.  Our bottles have been independently tested and certified by SGS, a globally recognised leader in inspection and product testing. This rigorous assessment ensures our products meet strict safety standards, giving you complete confidence in their quality and reliability.

Do SWIGGEE bottles leak?

Our bottles are designed to be leak proof with the lid closed and pass the handbag test.  Leakage indicates the bottle has not been properly assembled.


Warning

Always supervise your child while they drink.  This product contains small parts that may pose a choking hazard if damaged or used incorrectly.

Please:

• Check parts before each use
• Assemble correctly
• Use only as intended  not a toy
• Wash before first use and after every use
• Fully disassemble and dry all parts completely
• Do not store wet  Stop using immediately if you see mould or residue.

Replace straws every 2 months or sooner if damaged.

How do I clean my SWIGGEE bottle?

Before first use, disassemble and thoroughly clean all bottle components.For everyday use, your SWIGGEE bottle is dishwasher safe (top rack only). However, to maintain the longevity of your product, we recommend hand washing with warm soapy water between uses. Rinse thoroughly after cleaning.To clean the straw, flush with water and use the flexible straw brush provided to remove any milk, food or soap residue. Allow all components to air dry completely before reassembling.

Is it safe for hot liquids?

SWIGGEE bottles are designed for cold and room-temperature liquids only.

Can it go in the microwave?

No. Do not microwave the bottle or straw.

At SWIGGEE, we comply with the Australian Consumer Law and want to you feel confident shopping with us.

Change of Mind

We can offer an exchange for change of mind if:

• You contact us within 14 days of receiving your order
• The product is unused, unopened, and in original packaging
• All hygiene seals are intact
• Proof of purchase is provided
• Customers are responsible for return shipping costs. Exchanges depend on product availability.
• We do not provide refunds for change of mind.

Faulty, Damaged, or Incorrect Items

• If your item is faulty, damaged, or incorrect, please contact us within 14 days.
• We will provide a replacement or refund as required under Australian Consumer Law.
• We will cover return shipping costs if the item is faulty.
• Please provide photos and your order number when contacting us.

How to Return or Exchange

1. Contact us at hello@swiggee.com.au with your order details.
2. Wait for our approval and return instructions before sending your item.
3. Use a trackable shipping method – we are not responsible for lost returns.

Refunds

• Refunds are only provided where required by Australian Consumer Law.
• Approved refunds are processed to your original payment method within 5–10 business days.

Exceptions We cannot accept returns for:

• Opened or used products (hygiene reasons)
• Sale items

Questions?

Email us at hello@swiggee.com.au 

We’re happy to help!